How to Use Change Management Plan to Reorganize a Business
In a world where the only constant is change, businesses not only need to adapt but also to anticipate and lead transformational shifts.
That is why change management is key. This is where the blend of strategy, people, and process results in impactful business metamorphosis. Crafting an effective change management plan is critical to ensure a seamless and successful transition.
This article explores the change management process, equipping you with the tools to create, execute, and sustain an impactful change initiative in your organization.
How to Use Change Management Plan to Reorganize a Business
What is a Change Management Plan?
The Change Management Plan is a business document outlining the roadmap and steps to implement a managing change. Companies use this to create plans, execute and adapt changes to their current workflows.
A successful change management plan gives you enough tools to manage people and avoid friction through the change.
Your business should embrace change management processes to:
Facilitate communications.
Reduce resistance and friction.
Progress through organizational change.
Break implementation barriers.
Reinforce current business processes.
Importance of the Change Management Process
Employees and stakeholders alike have resistance to change. Every time a company’s control board change something, they have a bad feeling and start having a bad attitude or becoming unproductive.
The Change Management Plan helps motivate them with roadmap-defining concrete steps and gives them a clear picture of the current change management system presented. This will ensure a smooth transition while everyone involved continues performing their tasks.
An effective change management plan will consider every complaint and occurrence to avoid full-scale repercussions and maintain order in the organization.
Benefits of Using a Change Management Plan
Using change management models on your business presents clear benefits. It’s not just about a smooth management transition but also ensuring the organizational structure and minimizing disruption with a strategic approach.
Improve Communication
The change management plan allows you to improve communication inside your organization and explain the change process and business transformation to the staff.
As your business is transparent when implementing change, you can expect your employees to understand what’s happening and ensure project success.
Raise Productivity
As employees know the change request comes from a comprehensive change management plan, they can focus on developing their activities and becoming a task force that improves changes.
Provides Clarity and Organizational Changes
The possibility of having an organizational change management plan allows employees to remain calm and avoid overthinking.
If done correctly, this could become a corporate culture and boost the chances of getting the desired outcome.
Boosted Morale
With a thoughtful change management plan, you can make your employees heard. This will make all stakeholders remain on the same page and work towards the expected benefits and manage change smoothly.
Better Decision-Making Processes
Making changes require proper planning and transparency from the change control board. This will improve the decision-making process while helping everyone to move on the same page.
Hence, empowering employees and clearing the way for all the change efforts.
Helps Unleash Creativity
A change management plan eases up processes that previously required a lot of bureaucracy.
This allows the project manager and stakeholders to go beyond their job roles and think outside the box.
Elements to Create a Change Management Plan
Every Change Management Plan needs particular components to make a strong proposal.
Let’s break them down:
You need a process to effectively submit, evaluate, authorize, manage, and control the change requests. Without a process, change management is unmanageable.
Change Log: The change log collects and tracks the progress of all the change orders. As a project manager, you need a single storage location where you can find and identify change initiatives.
Change Management Leadership Roles: Give a detailed description of who will be responsible for carrying out the change project plan. Include other workers, their tasks, and their superiors.
Change Control Board: These people will be in charge of approving or denying a change. It’s a council that can track progress and questions the business impact of the project manager’s decisions.
Process Development: The change plan requires a change management team that begins a process, submits it for approval or evaluation, and finally manages it. Without this aspect, team members can’t develop any change.
Change Request Form: This is the document project managers use to send information and ask for a process. It needs detailed information about the project and why a change helps the company thrive.
Project Management Software: To craft a thoughtful change management plan, you must have a software system at your disposal that allows you to create, edit, share, and calculate these project plans. Without proper tools, you can’t prepare a communications plan or any other document.
With all these elements above, you can start using your management skills to craft the plan with complex questions and reduce restrictions.
Types of Change Management Plans
There are three main types of Change Management Plans you must consider. Each has its own benefits and steps involved.
Master Change Management Plan
The Master Change Management Plan contains a highly detailed blueprint of what the project is and the changes to make. This includes:
Actions
Other members roles
Timelines
The idea is to create an easy-access and scalable guide that project managers use to orient staff and work towards the desired results.
This change management plan is enough for small, low-risk changes. However, if it’s a process with high risk, you should prepare the plan better.
Core Change Management Plans
Core Change Management Plans are more specific, detailed and have more valuable information than the previous one. It’s designed to be scalable and flexible.
The plan uses four cores to provide clear steps to proceed with the change. These are:
Sponsor plan
Communications plan
People manager plan
Training plan
You should choose either to use one or four of them. It all depends on how risky the project is. For example, if you were to need to train staff or educate sponsors on your change proposal, you must choose one of them.
Resistance Management Plan
Collective and individual resistance is the main obstacle change faces. That is why there is a management plan especially designed to mitigate the impact of resistance.
This plan ensures that project managers identify sources of resistance and prepare an answer that doesn’t affect project development. Properly addressed events will provoke a steady flow of events and expectation management throughout the entire timeline.
Other Extend Plans
There are other plans that you could consider applying as a project manager. Yet, they aren’t as popular or effective.
These are:
Sustainment Plan: It ensures staff and stakeholders are adapted to change over time. The plan tries to identify tasks that transfer ownership of change and give recognition to the change management team.
Change Agent Network Plan: It’s directed to conceal the activities of a change team and ensures that changes impact the right groups. For this, the plan assigns change agents in charge of contributing to the organization with unique initiatives.
Sponsor Coalition Plan: The plan ensures all members support the change approvals and respect future outcomes.
Change System Processes to Consider
To create and work on a change management plan, you need a reliable system to implement change. You must be able to submit your own project, track training sessions, schedule activities, and begin a new process if needed.
The system should become a storage location where you can find all you need about organizational changes, procedures, and trends.
Hence, you must find systems that have the following functionality:
Possibilities to use the system to separate work into tasks.
Prepare change request forms.
Ability to prepare budgeting and cost control.
Track and review historical changes.
Assign roles for front-line employees.
Classify changes.
Update changes.
Review change approvals.
Change management plans and systems pave the way to help organizations grow and set them in the right direction.
How to Create a Change Management Plan
Here’s how to create a change management plan for your organization. You will need to establish a more strategic approach and even define scopes.
Set up a Change Scope
The first step is to establish the change scope for your process. You must consider that not all the staff and stakeholders know why the company needs a change.
So you have to establish the reasons why you need the new project and give details like:
Budget needed
Quality expected
Schedule
Change motives
Company’s future state
All this will determine how the modifications affect the business and its organization.
Establish Managing Roles
After setting up the scope, you must think about the people in charge and tasked with delivering the project.
You should give management roles to people with the following attributes:
Clear project mindset
Natural communicators
Leaders
You will also have to define roles for stakeholders and other team members according to the organization structure. They will be able to do certain functions the other staff can’t. For example:
Requesting change forms
Authorizing changes
Reject proposals
Prepare training sessions
Develop a Change Process Flow
The change process flow is a step-by-step guide that shows stakeholders the tasks and events that will occur until the project is done. It contains information about controlling the change requests effectively.
The project’s course should include regular meetings, agile communications, and key messages to keep expectations in check.
Now, communications must also follow a clear flow and define, explain, or show the changes, along with the persons involved.
If your business has a new software to establish communications, you will have to train team leaders so they explain their team members how to use it.
Submit a Change Request Form
The change request forms deal with all the changes and solutions present in your project. They include precise data and explain how the modifications will affect the business while also including short-term wins or other critical information.
Forms must be shown to the team so they analyze and try to answer the matters expressed in the document.
There are two types of Change Request Forms:
Inside the scope: They don’t require a lot of resources and can be solved quickly because it's within the expected parameters.
Outside the scope: They are unexpected changes that appear during the project and require extra resources.
Prepare an Activity Log
The activity log is responsible for registering everything related to the change progress. This includes activities, requests, rejections, etc.
It’s a critical piece of information to know where you are and where you want to be.
Create KPIs
Creating KPIs will be essential to understand the performance of your project objectives. Use them to measure precisely what you expect from the change.
For example:
Expected staff turnover
Future recruitment staff
Openings in the organizational structure
Make sure these are indicators you can adapt and measure as your changes progress.
Pour the Information into a Project Management Tool
After all, this ensures you have an efficient PM tool where you can write down, edit, share, and modify your change management plans.
You can use Microsoft Office 2021 to prepare a Change Management Plan that suits your organization, includes your stakeholders, and involves all the subject matter experts in key roles to deliver a smooth change.
Get a lifetime license that will give you access to all Office features, including using templates to don’t waste time creating a Change Management Plan on your own.
Here are the best templates on the Internet:
Template #1
Simple Change Management Action Plan with introduction and change goals - Download Link
Change Management Plan - Summary
Successful change management is no longer optional; it's a necessity.
This document requires clear communication and stakeholder involvement to prepare the entire company for a successful transition into the change.
You can minimize disruptions and resistance by consistently applying change management best practices while maximizing buy-in and effectiveness. Success in change isn't about avoiding the unfamiliar but strategically planning for it, adapting to it, and harnessing it for growth.
With a solid change management plan, you're not just surviving change but thriving in it.