For those who need a better way to manage and resolve issues in their company and business, we recommend using an "Issue Tracker Template" to plan, manage, assign, track and report the progress of multiple issues. 

An issue tracker template complies with all open tasks, tracks the progress of all project issues, and can be visualized with a dashboard, kanban board, and Gantt chart views. Also, it allows you to manage those issues with your team members in real time. 

Through this article, you will learn how it is done and its functionality, and we will provide you some of the best issue-tracking templates that you can use to ease the making of your own.

It is a vital tool for product and project management. You will need an easy way to give enough issue details, so you can queue up issues, keep tabs, and resolve them. And the Issue tracker provides that.

Your organization would need assurance that if you log any issues thoroughly and assign them to the right people, you will resolve them within a reasonable time. And choosing and making the right template will ensure you continue delivering quality products on time and keep customers happy. 

Most issue tracker templates implement these metrics:

• ID/#: The unique identifying number of the issue for future reference.
• Issue or Title: It briefly describes the issue.
• Type: It is where all the details about the issue are included. Anyone reviewing the issue can easily have a clear glance at relevant factors, and development can fix the issue.
• Priority: Set the priority of the issue.
• Opened By: Who first encountered and reported the problem.
• Opened On: It explains the issue and the date where it occurred.
• Closed On: It provides the details and the date when the issue was closed.
• Close By: Who closed the issue once it was resolved.
• Notes: You can introduce any additional highlight related to the issue.

If you want something very simple to track issues in your business, you can use an Excel template and download it for free from Project Manager.

Blank Simple Issue Tracking Excel Template

This blank, fully customizable, simple template is the standard for the project team's issue-reporting process. Project managers can quickly review each issue, define the risk for the project, and work with the development department to resolve it. Like the previous one, it provides all the necessary information tabs to fill. 

You can get it for free from the Smartsheet website.

Project Management Issue Tracking Template

Among the many project management templates, this goes as simple and effective as anyone you could find. It is perfect for those that want a detailed tracking system for issues. 

It offers a dashboard view to keep tabs on the details, allowing you to see the big picture. You will see how the information is divided between the project name, department, and owner, detail on the issues and their priority level, and their statuses. 

This template is available for Excel on the Smartsheet website.

Advanced Issue Tracker Template

Let's go the other way around. We were providing simple templates, but some of you might want a bit more. With this tracker, you have everything settled on and much more. Not only are all the tabs already written down, but also each category comes color-coded for much better readability.

You can also use it as a bug-reporting template, as you have a page dedicated to that process. It provides tabs to state how the issue was resolved, together with contact information from the opener and the resolver.

To download this template provided by YouExec.com, you can open it with Google Sheets and select under the "File" drop-down menu the "Download" tab, where you will see the Excel option.

Issue Report Template

It is a comprehensive template especially designed for all the employees to use at your organization. You can simply view issues that may affect product quality and delivery time and track them in a simple dashboard format. It also provides sections for overdue issues and unassigned issues.

You can download it as an Excel spreadsheet from the Smartsheet website.

As you saw previously, you will have plenty of styles to choose from. You should create a dashboard to make the issue tracker easier to read. 

Once again, color-coding each issue, plus the charts and graphs you decided to use to illustrate the issue tracker template, will also help readability. Here, your team members can track progress on their individual tasks. On this issue tracker template, they can adjust their status, and they will provide accountability for the whole team. This will state how much progress was made on active tickets in real time.

Plan It With Your Team

Everyone should be on the same page. Even if reporters can be external customers who face issues or internal reporting from team members, it should be clear that everyone knows what is happening.